
Questions
Q: Can the 24 hour gold mask being used overnight?
Q: Can the 24 hour gold mask being used overnight?
A: Thanks for reaching out! We recommend using the mask as directed. Leave on for 5 to 10 minutes before rinsing thoroughly with warm water.
Q: Can I use the new lightweight retinal oil immediately after the mask? I love everything you make
Q: Can I use the new lightweight retinal oil immediately after the mask? I love everything you make
A: Thanks for reaching out! After rinsing 24K Gold Mask Pure Luxury Lift & Firm follow with Retinol Fusion PM Night Serum.
Q: Hi can you use this mask 2 years after opening
Q: Hi can you use this mask 2 years after opening
A: Please note that our products have a 3 year shelf life from the date they were manufactured. Our Acne and SPF products have a 2 year expiration date. To determine the shelf life and expiration date of your product, you will need the batch code listed on the bottom of the product (or on the crimp-end of the tube). You can enter the batch code under Peter Thomas Roth Clinical Skin Care at these links: http://checkcosmetic.net/ http://beautykeeperapp.com/ (this one is an app) Please reach out to our Customer Service team at support@peterthomasroth.com for any product questions you may have.
Q: What is the pH of this 24K Gold Mask?
Q: What is the pH of this 24K Gold Mask?
A: The pH range is 4.6 - 6.6
Q: Can I moisturize after the 24k mask
Q: Can I moisturize after the 24k mask
A: Yes you can apply serum and moisturizer after rinsing your 24K Gold Mask Pure Luxury Lift & Firm off. Our team advises applying our products on a thinnest-to-thickest basis. It's best to allow each layer to dry and absorb into your skin before applying the next product. Generally, serums will be applied first, followed by moisturizers.
Q: where to buy?My zipcode is 32765
Q: where to buy?My zipcode is 32765
A:
Thank you for contacting us. You can purchase the 24K Gold Mask from your local Sephora, Ulta or Beauty Brands store, and also on their website.
Q: I have several masks that I purchased. Howeer, during the pandemic, I did not use them. They are about a year old and there is no expiration date. Are they still ok and how long are they ok for?
Q: I have several masks that I purchased. Howeer, during the pandemic, I did not use them. They are about a year old and there is no expiration date. Are they still ok and how long are they ok for?
A: Thank you for contacting us. Please note that our products have a 3 year shelf life from the date they were manufactured. Our Acne and SPF products have a 2 year expiration date. To determine the shelf life and expiration date of your product, you will need the batch code listed on the bottom of the product (or on the crimp-end of the tube). You can enter the batch code under Peter Thomas Roth Clinical Skin Care at these links: http://checkcosmetic.net/ and http://beautykeeperapp.com/ (this one is an app) Feel free to call us with your batch codes or if you have any questions: 1-800-787-7546 We are open Monday-Thursday 9am-5pm and Friday 9am-3pm ET
Q: Can I use the 24k mask around the eye area? I know you have the patches but I can only afford one or the other. Thanks
Q: Can I use the 24k mask around the eye area? I know you have the patches but I can only afford one or the other. Thanks
A:
Thank you for contacting us. While not specifically designed for the eye region and meant for external use only, it is important to not place this product on your eyelids or very close to the eye region. It may cause discomfort if it gets in your eye.
How to use 24K Gold Mask:
Apply a very generous, non-transparent layer to clean skin, thoroughly covering entire face. Allow to remain on for 5-10 minutes. Rinse thoroughly with warm water. Use 2-3 times a week or as desired.
Q: Mine is individual mask applications. Was wondering how often to use...weekly, monthly?
Q: Mine is individual mask applications. Was wondering how often to use...weekly, monthly?
A:
Thank you for contacting us. 24K Gold Mask can be use daily and the Un-Wrinkle 24K Gold Intensive Sheet Mask we recommend using 1-2 times a week.